Return Policy

Product Return Timelines

Products returned outside the No Fee Return Period are charged a 15% restocking fee.

Product
No Fee Return Period
Calendar Days from Invoice Date
Diamonds with Grading Report
Notable Gems™
5 Days
Finished Jewelry
Tools and Supplies
Packaging and Displays
Precut Fabricated Metals and Stampings
Watchbands
10 Days
All Other Products 25 Days
All Other Fabricated Metals
Books, CDs, DVDs
Imprinted Packaging/Displays
Special Orders
Selling Systems
Stuller Deals
Used Tools
Non-Returnable